This Privacy Policy explains how MyTradeWebsite LTD (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website and services. We are committed to complying with the UK GDPR and the Data Protection Act 2018.
By using our website or services, you agree to the practices described in this policy.
1. Who We Are
MyTradeWebsite LTD
Registered in England & Wales
Company No. 16719177
Email: info@mytradewebsite.com
Phone: 07728 872851
We are the data controller responsible for your personal data.
2. Information We Collect
We collect information in the following categories:
2.1 Information You Provide to Us
When you contact us, request a website, or subscribe to services, you may provide:
- Name
- Email address
- Phone number
- Business name and details
- Website content (text, images, logos, etc.)
- Payment information (handled securely by third-party processors)
2.2 Information We Collect Automatically
When you visit our website, we may collect:
- IP address
- Device information
- Browser type
- Pages visited
- Time spent on the site
- Cookies and tracking data
2.3 Information We Receive From Third Parties
This may include:
- Payment processors
- Domain registrars
- Analytics providers
3. How We Use Your Information
We use your data to:
- Provide website design, hosting, and management services
- Communicate with you about your project or subscription
- Process payments and invoices
- Provide support and updates
- Improve our site, templates, and services
- Comply with legal obligations
We will never sell your data.
4. Legal Basis for Processing
We rely on the following legal grounds:
- Contract – To deliver the services you request
- Legitimate Interests – To operate and improve our business
- Consent – For marketing communications (you can withdraw anytime)
- Legal Obligation – For tax or regulatory requirements
5. Cookies & Tracking
Our website uses cookies to:
- Enable functionality
- Improve performance
- Analyse site traffic
You can control cookies in your browser settings. A full Cookie Policy can be provided if needed.
6. Sharing Your Information
We may share your data with trusted third parties, including:
- Hosting providers
- Domain registrars
- Email providers
- Payment processors
- Analytics tools
- Professional advisors (e.g., accountants)
These providers only receive the information needed to perform their services and must keep it secure.
We do not sell your personal data.
7. Data Storage & Security
We take appropriate technical and organisational measures to protect your data, including:
- Encrypted connections (HTTPS)
- Secure servers
- Access controls
- Regular backups
However, no system is 100% secure. You are responsible for keeping your login credentials confidential.
8. How Long We Keep Your Data
We keep data only as long as necessary for:
- Providing our services
- Fulfilling contracts
- Legal and accounting requirements
If you cancel your subscription, we may retain essential information for up to 6 years for legal purposes.
9. Your Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion (“right to be forgotten”)
- Restrict or object to processing
- Transfer your data (data portability)
- Withdraw marketing consent
To exercise your rights, contact us at: info@mytradewebsite.com
10. International Transfers
Some third-party providers may process data outside the UK. Where this happens, we ensure adequate protection through:
- UK adequacy decisions
- Standard contractual clauses
- Other lawful safeguards
11. Third-Party Links
Our websites may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website.
13. Contact Us
If you have questions or want to exercise your rights:
You can also contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.
Last updated: 2026